Frequently Asked Questions

Frequently Asked Questions

Student FAQ's

Where can I find past papers?

How do I print or share past papers?

Can I access past papers when I am not connected to the internet?

How do I change my profile or educational level?

When should I use the ‘Emergency Session’ service and how do I use it?

When should I use the ‘Book a Tutor’ service and how do I use it?

I have not got a response to my ‘Emergency Session’ request?

If I like a tutor, can I keep working with them?

When will I be charged for a tutor session?

What should I do if I was not satisfied with my tutor or the tutor did not join a scheduled session?

Tutor FAQ's

How do I become a Don’t Fail tutor?

How do I connect with students for ad hoc ‘Emergency Sessions’?

How do I connect with students for pre-scheduled sessions?

How do I get paid?

How do I change my profile, subjects I teach, grades I teach, and availability?

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Contact Us

support@dontfail.co.za

(+27) 82 886 6311